Developing Civil Society

A Corporate Social Responsibility Project
Authors: Say, Arzu Iseri; Ener, Hakan; Akkentli, Omer; Aras, Sencer
Source: Bogazici University
Year: 2004
Company Name: Arge Consulting
Number of pages: 18

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This case outlines one of the most successful corporate social responsibility projects ever undertaken in Europe. ARGE Consulting, a boutique strategy consulting firm based in Istanbul, Turkey, has mobilised internal and external resources and built lasting partnerships in order to improve the managerial capacities of civil society organisations in Turkey. Called 'Developing Civil Society', the project disseminated the notions of volunteerism, management quality, and good governance among corporations, government institutions, and non-government organisation (NGO) managers, leading to the first ever National Quality Award for NGOs in Europe. The case provides a framework for companies to determine how they may best use their expertise and connections to produce such results.

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