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Disney Crisis Exercise

Author: Feddersen, Timothy
Product Type: Exercises
Source: Kellogg School of Management
Publication Year: 2012

[This document has not yet been rated] 820 views

In this real-time exercise, student teams will advise Disney how to respond to a crisis precipitated by vocal and well-organized influence groups that threaten its brand as part of their advocacy on behalf of social causes...

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A Strategic Perspective on Bankruptcy

Authors: George, Bill; McLean, Andrew N.
Product Type: Notes
Source: Harvard Business School
Publication Year: 2012

[This document has not yet been rated] 1614 views

This case suggests that among certain stakeholders, bankruptcy has come to be viewed as merely a vehicle for corporations to circumvent their obligations.

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At Ford, Turnaround Is Job One

Authors: Bell, Matt; Shein, James B.
Product Type: Cases
Source: Kellogg School of Management
Publication Year: 2012

[This document has not yet been rated] 618 views

The case opens with the Ford Motor Company seemingly on the path toward bankruptcy. As the case begins, CEO Bill Ford has taken the unusual step of hiring an auto industry outsider as his replacement. Alan Mulally, a thirty-seven-year Boeing veteran and principal architect of the venerable airplane manufacturer's own massive and successful turnaround, wasted little time in getting about the business of remaking Ford...

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The Big 3 Roar Back

Author: George, William W.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2012

[This document has not yet been rated] 778 views

The "Big 3" - Ford Motor Company, General Motors, and Chrysler - were all headquartered in Detroit, Michigan. By 2008 they were teetering, and two required federal government assistance to stay afloat. Within three years, remarkably, the Big 3 had turned around by improving competitiveness in quality, design and cost. Many saw the "Big 3" turnaround as proof that a unionized manufacturing industry could be revived through strong, decisive leadership on multiple fronts and improved union relations.

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Corporate Personhood, Business Leadership, and the U.S. Presidential Election of 2012

Authors: Hafrey, Leigh; Reavis, Cate
Product Type: Cases
Source: MIT Sloan School of Management
Publication Year: 2012

[This document has not yet been rated] 544 views

In the public debate about the U.S. recession that began in late 2007, various individuals, organizations, and social systems have been blamed for the event and its ongoing consequences. This case invites students to consider the role business might play in improving the circumstances of the U.S., European, and global economies...

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Subprime Tsunami on Indian Shores: Communication Crisis Hits ICICI

Authors: Juneja, Chetan; Bajaj, Gita
Product Type: Cases
Source: Richard Ivey School of Business; Indian School of Business
Publication Year: 2012

[This document has not yet been rated] 912 views

ICICI bank - India's largest private sector bank with maximum international exposure among Indian banks - was hit by rumors about its exposure to Lehman assets. Solvency fears drove its depositors to withdraw large sums of money and the bank's stock value started to erode. The case presents the context of the crisis including the financial and reputation assets of the ICICI bank, the crisis communication effort and the impact of the communication effort.

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El Coyote Mexican Cafe in the Wake of Proposition 8

Authors: Richter, Brian; George, Anisha
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2012

[This document has not yet been rated] 643 views

The El Coyote Mexican Café is a family owned restaurant located in Los Angeles, California. The restaurant faced criticism from pro-gay rights activists after the manager, and daughter of the owner, made a personal donation to support California Ballot Proposition 8, which activists associated with the restaurant rather than the individual. The case transpires over an eight-day period from November 4, 2008, which was the election day when the ballot proposition passed, to November 12, 2008 which was when the manager held an open breakfast at El Coyote to publicly discuss the issue...

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Delhi Metro Rail Corporation

Authors: Narayanan, V.G.; Chaturvedi, Saloni
Product Type: Cases
Source: Harvard Business School
Publication Year: 2012

[This document has not yet been rated] 763 views

In 2009, the Delhi Metro Rail Corporation, the organization tasked with building a Mass Transit System for India's capital city Delhi, witnessed the biggest crisis in its history. A bridge under construction collapsed killing six people and injuring 15 more. The case focuses on the challenges that the Managing Director Dr. E. Sreedharan faced as the crisis unfolded...

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Research in Motion: Sincerely, a RIM Employee (A, B)

Authors: Seijts, Jana; Bigus, Paul
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2012

[This document has not yet been rated] 1286 views

On June 30, 2011, Research in Motion (RIM) co-CEOs, Jim Balsillie and Mike Lazaridis, unexpectedly found themselves facing serious public scrutiny, not from competitors, market analysts or consumers, but from one of their own senior executives...

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Netflix: The Public Relations Box Office Flop

Authors: Seijts, Jana; Bigus, Paul
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2012

[This document has not yet been rated] 1078 views

On the morning of September 19, 2011, the chief executive officer (CEO) of the online movie provider Netflix, became witness to growing public discontent and media criticism...

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