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Toyota Was in Denial. How About You?

Author: Tedlow, Richard S.
Product Type: Magazine / Newspaper Articles
Source: Bloomberg Businessweek
Publication Year: 2010

[This document has not yet been rated] 1038 views

A failure to deal with obvious problems was its biggest problem. But instead of just shaking your head, take a look at your own company

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African Choices

Author: Nnanna, Godwin
Product Type: Magazine / Newspaper Articles
Source: China Dialogue
Publication Year: 2007

[This document has not yet been rated] 1037 views

Many Western companies have irreversibly damaged their reputations in Africa through a tragic disregard for local communities. Chinese corporations can avoid making the same mistakes, says Godwin Nnanna...

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The Consumer Culture of Poverty

Behavioral Research Findings and Their Implications in an Ethnographic Context

Authors: Hill, Ronald Paul; Gaines, Jeannie
Product Type: Books / Book Chapters
Source: Blackwell Publishing, Inc.
Publication Year: 2007

[This document has not yet been rated] 1031 views

The purpose of this article is to bring a subset of this scholarship together in order to examine the concept and reality of the consumer culture of poverty as derived from ethnographic and qualitative investigations of various subpopulations of poor American consumers.

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AIDS Is Your Business

Authors: Rosen, Sydney; Simon, Jonathon; Vincent, Jeffrey R.; MacLeod, William; Fox, Matthew; Thea, Donald M.
Product Type: Magazine / Newspaper Articles
Source: Harvard Business Review
Publication Year: 2003

[This document has not yet been rated] 1026 views

If your company operates in a developing country, AIDS is your business. Why should executives be concerned about AIDS? Because it is destroying the twin rationales of globalization strategy--cheap labor and fast-growing markets--in countries where people are heavily affected by the epidemic.

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Intel's Internet Entanglement (A, B)

Authors: Perry, L.; Swain, M.; Kovalenko, N.
Product Type: Cases
Source: The Case Research Journal
Publication Year: 1996

[This document has not yet been rated] 1025 views

Intel released the Pentium microprocessor chip but a professor has discovered a bug in the chip and is talking about it on the Internet.

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Toby Johnson (A, B)

Leading After School

Authors: Groysberg, Boris; Danford, Leslie; Lodge, Amy; Sayles, Tereh
Product Type: Cases
Source: Harvard Business School
Publication Year: 2010

[This document has not yet been rated] 1021 views

After completing her MBA in 2007, Toby Johnson, a former army pilot with the 18th Airborne Corps Rapid Deployment Force, joined PepsiCo's Leadership Development Program (LDP). For her first assignment with PepsiCo, Johnson accepted a position as a manufacturing-manager at a Frito-Lay plant in Williamsport, PA. The Williamsport plant had 200 employees and 54 million pounds of production per year. The case describes how Johnson took charge of the plant, and her action plan for implementing a new set of changes

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National Australia Bank (A, B)

Authors: Hubbard, G.; Hubbard, J.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2008

[This document has not yet been rated] 1017 views

This case is about the fall from grace of a revered, high-performing Australian company that had gone international in its quest for growth. It covers the investigation of the foreign exchange trading scandal disaster, the changes in personnel in the top management team and the board, the introduction of new external people to support the new CEO and many other detailed events that took place as part of the turnover.

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Research in Motion: Blackberry Blackout (A, B)

Authors: Seijts, Jana; Bigus, Paul
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2012

[This document has not yet been rated] 1009 views

Mike Lazaridis, co-CEO of Research in Motion (RIM), faced a situation of truly disastrous proportion. Earlier that week, service outages started occurring on RIM’s popular BlackBerry smartphone devices, affecting over 30 million BlackBerry users globally. This case was written to place students directly into the role of an organization facing a crisis situation, to which mounting external pressure and public speculation requires the organization to officially respond.

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The Fed's Irresponsible Move

The 2001 rate cuts caused the bubble that is now a crisis. Here we go again.

Author: Katsenelson, Vitaliy N.
Product Type: Magazine / Newspaper Articles
Source: BusinessWeek
Publication Year: 2007

[This document has not yet been rated] 1009 views

I've seen this movie before, and it doesn't end pretty. That's what I thought on Sept. 18 when Federal Reserve Chairman Ben Bernanke took the road so often traveled by his predecessor, Alan Greenspan, and threw the financial markets a sop in the form of a big cut in interest rates. It was clearly what the markets wanted, as the immediate 336-point jump in the stock market confirmed. But popular decisions are not always the right decisions...

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Crisis of Purpose in the Ivy League

The Harvard Presidency of Lawrence Summers and the Context of American Higher Education

Authors: Dunning, Rebecca; Meyers, Anne Sarah
Product Type: Cases
Source: Kenan Institute for Ethics at Duke University
Publication Year: 2009

[This document has not yet been rated] 1006 views

Uses the resignation of Harvard President Lawrence Summers to discuss the operation of the modern university within an increasingly competitive, complex, and corporatized context and to illustrate institutional contestation over questions of governance, accountability, and mission.

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General Motors Corporation: Communicating a New Vision for Survival (A, B)

Authors: Sorensen, Lina; Whitehead, Timothy
Product Type: Cases
Source: Arthur W. Page Society
Publication Year: 2009

[This document has not yet been rated] 1001 views

On November 19, 2008, the executives of the "Big Three" auto-makers flew into Washington, D.C. to make their case for federal loan assistance. The situation for all automakers was dire due to the collapse of car sales around the world and the financial losses stemming from the banking crisis. Of all the automakers, non had fallen as quickly or as perplexingly as the industry giant General Motors Corporation.

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Catch-22 for Kellogg's?

Authors: Maseeha, S.; Purkayastha, Debapratim
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2009

[This document has not yet been rated] 998 views

The case discusses the fall-out of an endorsement deal between Kellogg Company and 2008 Olympic swimming champion Michael Fred Phelps after the latter was photographed smoking marijuana from a bong.

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What is the Matter With Business Ethics?

Author: Stark, Andrew
Product Type: Journal Articles
Source: Harvard Business Review
Publication Year: 1993

[This document has not yet been rated] 997 views

The enterprise of business ethics is calling for changes in the way business ethics is conducted. New approaches speak directly to the concerns of managers and the mix of motives and realities with which these managers contend.

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Freddie Mac: Managing in Conservatorship

Authors: Kaplan, Robert S.; Nohria, Nitin; Creo, Ben
Product Type: Cases
Source: Harvard Business School
Publication Year: 2010

[This document has not yet been rated] 984 views

The Chief Executive Officer of Freddie Mac is facing a challenge: to lead Freddie Mac, build its culture, upgrade its operations and generally prepare the organization for re-emerging from conservatorship. In the background, housing prices continue to deteriorate and the company continues to lose money.

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APELL for Mining – Guidance for the Mining Industry in Raising Awareness & Preparedness for Emergencies at Local Level

http://www.natural-resources.org/minerals/CD/docs/unep/APELL_for_Mining.pdf

Author: United Nations Environment Programme
Product Type: Policy and Issue Reports
Source: United Nations Environment Program
Publication Year: 2001

[This document has not yet been rated] 984 views

Provides a framework for the preparation of an Emergency Response Plan that can be used by mine management, emergency response agencies, government officials and local communities, specifically for the mining industry.

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Western Distribution Center, Inc.

Author: Andre, R.
Product Type: Cases
Source: The Case Research Journal
Publication Year: 1994

[This document has not yet been rated] 984 views

Mike Henley is the middle-level manager responsible for daily operations in a regional distribution subsidiary of a major mail-order catalog company.

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The Multinational Firm and Geostrategy

Author: Jones, Milo
Product Type: Syllabi
Source: IE Business School
Publication Year: 2011

[This document has not yet been rated] 982 views

This course explores how geopolitical factors affect multinational firms, and how business strategy intersects with geopolitical events. We will consider geopolitics in the broadest sense, looking at how geography, climate, culture, demography, politics, economics and technology interact with business strategy.

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Israel's Marketing Challenge

Author: Knowledge@Wharton
Product Type: Policy and Issue Reports
Source: Knowledge@Wharton
Publication Year: 2009

[This document has not yet been rated] 980 views

Israel faces a dual marketing challenge. First, similar to countries like Afghanistan and Iraq whose wars dominate the news, Israel's public perception is marked by images of violence and conflict rather than ones suggesting stability and a hospitable business environment. This leads to the second marketing challenge, that of Israeli companies striving to attract investors and customers even as they contend with a tide of negative world opinion.

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Perrier Recall: A Source of Trouble

Authors: Greyser, Stephen A.; Klein, Norman
Product Type: Cases
Source: Harvard Business School
Publication Year: 1990

[This document has not yet been rated] 978 views

When a laboratory discovered traces of the carcinogen benzene in bottles of Perrier, Group Perrier of America immediately announced a voluntary U.S. recall of all Perrier brand imported water.

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Chertoff on the Government's Role in Managing Risk -- Both Natural and Man-made

Author: Knowledge@Wharton
Product Type: Magazine / Newspaper Articles
Source: The Wharton School of the University of Pennsylvania
Publication Year: 2008

[This document has not yet been rated] 973 views

What do the global financial crisis, Hurricane Katrina and the 9/11 terrorist attacks have in common?

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A Closer Look at Business Education: Finance Faculty Reflect on the Financial Crisis

Author: Shattuck, Rachel
Product Type: Policy and Issue Reports
Source: The Aspen Institute Center for Business Education
Publication Year: 2008

[This document has not yet been rated] 972 views

This Closer Look—which highlights several MBA finance professors’ teaching on the financial crisis and sets forth some of their thoughts on how finance as a discipline might best adjust its pedagogy and core assumptions going forward—is the first in a series of short papers that will examine business education’s response to the crisis. The series aims to cover a range of disciplines and, where possible, to highlight current teaching.

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Against the Grain: Jim Teague in Tanzania

Author: Ramanna, Karthik
Product Type: Cases
Source: Harvard Business School
Publication Year: 2012

[This document has not yet been rated] 970 views

Loan officer Jim Teague discovers his agro-processor client has a serious health-code violation just days before a disbursement is due. Proceeding with the loan could jeopardize the health of thousands of customers and put his employer at serious risk. But withholding the loan will likely deprive hundreds of farmers affiliated with the agro-processor their livelihoods in this poor rural corner of Tanzania…

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Salomon Brothers (A, B, C)

Author: Paine, Lynn Sharp
Product Type: Cases
Source: Harvard Business School
Publication Year: 2004

[This document has not yet been rated] 968 views

Describes Salomon Brothers' recovery from the August 1991 Treasury auction scandal.

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Shale Gas Extraction by Shell: Environmental Implications

Author: Dutta, Subhankar
Product Type: Cases
Source: Amity Research Centre
Publication Year: 2011

[This document has not yet been rated] 958 views

Royal Dutch Shell Company initiated a South African oil project that led to controversy around "fracking" extraction technology. The company faced strong protest and criticism from the local inhabitants and environmentalists arguing that the project could contaminate the underground water and lead to serious health problems across the region.

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Information Architecture Systems, Inc.

Author: Wever, Kirsten S.
Product Type: Cases
Source: MIT Sloan School of Management
Publication Year: 2001

[This document has not yet been rated] 950 views

The top management at Information Architecture Systems, Inc. (IAS), a software development company headquartered in San Francisco, is astonished to be suddenly faced with a serious conflict among a group of their employees - a conflict that could seriously jeopardize the company's success in the international market. Management must deal with complex issues of cultural diversity, freedom of speech and expression, and the question of how to rebuild an atmosphere of cooperation and trust in an industry that vitally depends on these qualities.

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Netflix: The Public Relations Box Office Flop

Authors: Seijts, Jana; Bigus, Paul
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2012

[This document has not yet been rated] 944 views

On the morning of September 19, 2011, the chief executive officer (CEO) of the online movie provider Netflix, became witness to growing public discontent and media criticism...

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WorldCom: Keeping Planes in the Air (A)

Authors: Mead, Jenny; Sack, Robert J.; Werhane, Patricia H.; Wicks, Andrew C.
Product Type: Cases
Source: University of Virginia Darden School Foundation
Publication Year: 2008

[This document has not yet been rated] 944 views

This case focuses on the dilemma faced by Betty Vinson, a senior manager in the corporate accounting division of telecommunications giant WorldCom, when asked repeatedly to falsify financial information. Vinson’s story is contrasted with that of Cynthia Cooper, the head of WorldCom’s internal audit department, who refused to accept the fraud that she and her team uncovered.

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Changing the Culture at British Airways

Authors: Kotter, John P.; Leahey, James K.
Product Type: Cases
Source: Harvard Business School
Publication Year: 1993

[This document has not yet been rated] 943 views

Focusing on the paramount importance of customer service, British Airways went from "bloody awful" to "bloody awesome."

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A Synergistic Union, or Selling Out?

University-Industry Relations, Biotechnology, and the UC-Berkeley/Novartis Partnership

Author: Dunning, Rebecca
Product Type: Cases
Source: Kenan Institute for Ethics at Duke University
Publication Year: 2009

[This document has not yet been rated] 938 views

This case uses the controversial partnership linking the University of California-Berkeley’s College of Natural Resources and agribusiness giant Novartis to examine the ongoing tensions between higher education’s public mission and its competition for resources in a competitive education and research market.

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Nestle Purina PetCare

Your Pet, Our Poison

Authors: Exten, L.; Gimenez, P.; Steinberg, J.; O'Rourke, J. S.
Product Type: Cases
Source: Mendoza College of Business, University of Notre Dame
Publication Year: 2009

[This document has not yet been rated] 934 views

The pet food poisoning scare of 2007, in which numerous pet food products were contaminated with melamine sourced from China, seriously damaged many of the afflicted firms' reputations for safety and customer concern. Pet food industry leader Nestle Purina released two unapologetic statements revealing limited information about the source of the problem and its impact on consumers.

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El Diablo: The Corner Cleaner Affair

Author: Fairchild, Gregory B.
Product Type: Cases
Source: Darden Business Publishing
Publication Year: 2001

[This document has not yet been rated] 920 views

This case involves the decision of a publishing company, El Diablo, to target a traditionally underserved market with a series of books about gang life and street vigilantism. The decision has repercussions within the firm, as collegial relationships are tested by office politics, and outside of the firm, where community response to the project is less than positive...

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Grameen Bank

Authors: McMillan, John; Hanley, D.
Product Type: Cases
Source: Stanford Business School
Publication Year: 2005

[This document has not yet been rated] 916 views

Grameen Bank was a microcredit bank in Bangladesh, annually lending hundreds of millions of dollars to its millions of poor entrepreneurs. This case covers the history of the bank from 1975 to 1998, with a concentration on events in the mid nineties.

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Storm and Crisis: A Tale of 3 Companies

New Orleans, the Business Haves and Have-Nots

Author: Deutsch, Claudia H.
Product Type: Magazine / Newspaper Articles
Source: The New York Times
Publication Year: 2005

[This document has not yet been rated] 915 views

Hurricane Katrina has been the big leveler in more than the physical sense. Small banks, big stores and international manufacturers were all hit, and all are trying to figure out how to help customers and employees. Like the hundreds of thousands of refugees who have scattered to temporary homes and shelters throughout the South, businesses are also part of the diaspora.

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The Power of Persuasion

Putting the science of influence to work in fundraising

Author: Cialdini, Robert B.
Product Type: Magazine / Newspaper Articles
Source: Stanford Social Innovation Review
Publication Year: 2003

[This document has not yet been rated] 913 views

Why is it that one person feels obligated to another, and what compels someone to fulfill an obligation? Can one person influence another ethically, in a way that leaves both parties feeling satisfied?

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Employee Ownership and Unions: Lessons from the Airline Industry

Author: Hansmann, Henry
Product Type: Books / Book Chapters
Source: Chapter 24, Employee Representation in the Emerging Workplace, Kluwer Law International
Publication Year: 1999

[This document has not yet been rated] 913 views

The U.S. airline industry has, in recent years, offered some conspicuous examples of a phenomenon that has now become familiar, both in the U.S. and abroad, among firms that face economic difficulties: the granting to employees of a substantial ownership stake in return for wage and work rule concessions necessary to maintain the firm’s viability.

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Report Details How Lehman Hid Its Woes

Author: de la Merced, Michael J.
Product Type: Magazine / Newspaper Articles
Source: The New York Times
Publication Year: 2010

[This document has not yet been rated] 912 views

It is the Wall Street equivalent of a coroner’s report — a 2,200-page document that lays out, in new and startling detail, how Lehman Brothers used accounting sleight of hand to conceal the bad investments that led to its undoing.

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The Congressional Oversight Panel's Valuation of the TARP Warrants (A, B)

Author: Baldwin, Carliss Y.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2010

[This document has not yet been rated] 911 views

The Congressional Oversight Panel wants to value the warrants issued to the government in connection with the TARP investments of 2008, in order to increase the transparency of options repurchases. The case describes the methodology used to value the warrants.

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Business and Peace: Sketching the Terrain

Authors: Oetzel, Jennifer; Westermann-Behaylo, Michelle; Koerber, Charles; Fort, Timothy L.; Rivera, Jorge
Product Type: Journal Articles
Source: Journal of Business Ethics
Publication Year: 2009

[This document has not yet been rated] 911 views

This article introduces a concept for an emerging set of principles that can be integrated into corporate strategy for how business can directly engage with conflict-sensitive environments.

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Video: Advanced Results Marketing (A)

Authors: Marram, E.; Youngman, C.; Luecke, R.
Product Type: Cases; Multimedia
Source: Arthur M Blank Center for Entrepreneurship
Publication Year: 2007

[This document has not yet been rated] 910 views

This video is to accompany the case '154-C07A-P'. The abstract of the case is as follows: Victor Grillo, was deeply distressed by what was happening in Advanced Results Marketing, the company he had founded.

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Containment Strategy

Iran. North Korea. Uganda? Why the Pentagon ranks Africa's AIDS crisis as a leading security threat

Author: Faris, Stephan
Product Type: Magazine / Newspaper Articles
Source: The Atlantic Monthly
Publication Year: 2006

[This document has not yet been rated] 908 views

What was once seen as a humanitarian catastrophe is viewed increasingly as a security threat...

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A Direct Stake in Economic Life: Worker-Owned Firms

Author: Alperovitz, Gar
Product Type: Magazine / Newspaper Articles; Books / Book Chapters
Source: Vermont Commons
Publication Year: 2006

[This document has not yet been rated] 898 views

That individuals work harder, better and with greater enthusiasm when they have a direct interest in the outcome is self-evident to most people. The obvious question is: Why aren’t large numbers of businesses organized on this principle? The answer is: In fact, thousands and thousands of them are.

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StarKist (A, B)

Authors: Reinhardt, Forest; Duxbury, Peggy; Vietor, Richard H.K.
Product Type: Cases
Source: Harvard Business School
Publication Year: 1995

[This document has not yet been rated] 896 views

During the 1980s, the public became increasingly concerned about tuna fishing practices that killed dolphins. StarKist was the target of a consumer boycott initiated by the environmental community...

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Honorable Mention: The Anti-FEMA

Author: Sauer, Patrick J.
Product Type: Magazine / Newspaper Articles
Source: Inc. Magazine
Publication Year: 2005

[This document has not yet been rated] 885 views

As government officials dawdled, Richard Zuschlag didn't miss a beat. He sent his medics into flood-ravaged New Orleans, where they rescued more than 7,000 people.

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Goldman Sachs: A Bank for All Seasons (A, B, C)

Authors: Goldberg, Lena G.; Obenchain, Tiffany
Product Type: Cases
Source: Harvard Business School
Publication Year: 2009

[This document has not yet been rated] 877 views

Facing the worldwide financial crisis, Goldman Sachs' CEO Lloyd Blankfein considered his options...

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A Note on Cost Reduction in Financially Troubled Organizations

Author: Marshall, Paul W.
Product Type: Notes
Source: Harvard Business School
Publication Year: 2009

[This document has not yet been rated] 868 views

This note discusses methods for reducing costs, particularly labor costs, in a financially distressed organization.

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BP and the Gulf of Mexico Oil Spill

Author: Roberto, Michael A.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2011

Faculty Rating: 4 stars4 stars4 stars4 stars4 stars [1 Faculty Rating] 864 views

On the night of April 20, 2010, a series of explosions rocked the Deepwater Horizon oil rig in the Gulf of Mexico. The case describes how Tony Hayward and his predecessor, John Browne, led the firm and shaped the culture during the past two decades. In addition, the case explains how the regulatory environment and political forces shaped decision-making in the oil industry. The case concludes by examining the aftermath of the accident, particularly the public relations miscues that BP experienced as it tried to manage the crisis.

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Wiwa v. Royal Dutch/Shell

Authors: Paine, Lynn Sharp; Adamsons, Lara
Product Type: Cases
Source: Harvard Business School
Publication Year: 2010

[This document has not yet been rated] 843 views

On the eve of trial, and after nearly 14 years of pre-trial litigation, the parties in Wiwa v. Royal Dutch/Shell jointly announced that the four U.S. lawsuits stemming from the execution of the Ogoni Nine in 1995 had been settled.

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Unintended Acceleration: Toyota's Recall Crisis

Authors: Austen-Smith, David; Diermeier, Daniel; Zemel, Eitan
Product Type: Cases
Source: Kellogg School of Management
Publication Year: 2012

[This document has not yet been rated] 831 views

Despite Toyota's voluntary recall of 4.2 million vehicles for floor mats that could jam the accelerator pedal and a later recall to increase the space between the gas pedal and the floor, the company insisted there was no underlying defect and defended itself against media reports and regulatory statements that said otherwise...

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Employment at Will

A Legal Perspective

Authors: Paine, Lynn S.; Bruner, Christopher M.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2005

[This document has not yet been rated] 822 views

Provides a brief overview of the employment-at-will doctrine, an important concept unique to the U.S. legal system and business landscape.

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In Too Deep: BP and the Drilling Race That Took it Down

Authors: Reed, Stanley; Fitzgerald, Alison
Product Type: Books / Book Chapters
Source: Bloomberg Press
Publication Year: 2011

[This document has not yet been rated] 815 views

In 2005, fifteen workers were killed when BP's Texas City Refinery exploded. In 2006, corroded pipes owned by BP led to an oil spill in Alaska. In 2010, eleven men drilling for BP were killed in the blowout of the Macondo well in the Gulf of Mexico. What's next? The authors answer not only that question, but also examine why these disasters happen to BP so much more than other large oil companies.

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