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Coca Cola India

Authors: Kaye, Jennifer; Argenti, Paul A.
Product Type: Cases
Source: Arthur W. Page Society
Publication Year: 2005

[This document has not yet been rated] 17816 views

On August 5, 2003, The Center for Science and Environment, an NGO in India, attacked the safety of Coca-Cola India's products in a press release titled "Twelve Major Drink Brands Sold in and around Delhi Contain a Deadly Cocktail of Pesticide Residues." Though Coke was well within the Indian government's legal limits for pesticide residue in beverages, Coke India CEO Sanjiv Gupta had to decide on the most effective communication strategy to restore public trust and had to weigh a larger policy decision at the same time...

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IKEA's Global Sourcing Challenge (A, B)

Indian Rugs and Child Labor

Authors: Bartlett, Christopher A.; Dessain, Vincent; Sjoman, Anders
Product Type: Cases
Source: Harvard Business School
Publication Year: 2006

[This document has not yet been rated] 12376 views

Traces the history of IKEA's response to a TV report that its Indian carpet suppliers were using child labor. Describes IKEA's growth, including the importance of a sourcing strategy based on its close relationships with suppliers in developing countries...

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Google's HR Practices: A Strategic Edge?

Authors: John, D.; Girija, P.; Nightingale, F
Product Type: Cases
Source: IBS Research Center
Publication Year: 2008

Faculty Rating: 3 stars3 stars3 stars3 stars3 stars [1 Faculty Rating] 11690 views

This case helps students: (1) to analyze how employees help a company in differentiating itself from its competitors in knowledge-based industries; (2) to analyze how companies attract the best-knowledge workers and retain employees in a competitive environment; (3) to analyze the innovative HR practices and the 'Best Place to Work For' culture at Google; and (4) to analyze the future implications of Google's HR practices in the long run.

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The Social Responsibility of Business is to Increase its Profits

Author: Friedman, Milton
Product Type: Essays and Concept Papers; Magazine / Newspaper Articles; Speeches
Source: The New York Times Magazine, September 13, 1970.
Publication Year: 1970

[This document has not yet been rated] 7899 views

"When I hear businessmen speak eloquently about the "social responsibilities of business in a free-enterprise system," it's obvious that they believe that they are defending free enterprise

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Iggy's Bread of the World

Authors: Gendron, Alexis; Valley, Kathleen
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2000

[This document has not yet been rated] 7194 views

In January 1994, Igor and Ludmilla Ivanovic opened the doors of their bakery, Iggy's Bread of the World. This case describes their unusual mission statement and the way in which they try to bring a social consciousness mentality to a for-profit business...

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Farmacias Similares

Private and Public Health Care for the Base of the Pyramid in Mexico

Authors: Chu, Michael; Garcia-Cuellar, Regina
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2007

[This document has not yet been rated] 6725 views

This case profiles a retail model for low-income markets and examines the role of private enterprise and profits in the health care of low-income populations, the creation of social value in commercial enterprises, and possible implications for public policy.

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Starbucks Coffee Company

Authors: Stanley, Alison; Argenti, Paul A.
Product Type: Cases
Source: Tuck School of Business at Dartmouth
Publication Year: 2002

[This document has not yet been rated] 6673 views

This case traces the origins of Starbucks and its rapid growth through joint partnerships and diversified products, and its rapid expansion of retail cafes...

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HIV / AIDS and Strategy

Author: Gentile, Mary C.
Product Type: Teaching Modules
Source: The Aspen Institute Center for Business Education
Publication Year: 2006

[This document has not yet been rated] 6300 views

When the challenges of HIV/AIDS in developing countries are integrated into Management Education, they are often addressed in Business & Society courses or Business Ethics courses. However, this teaching module provides a set or readings for students as well as some background readings for faculty that illustrate the importance and relevance of raising this topic in core Strategy courses...

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Wal-Mart's Sustainability Strategy

Authors: Plambeck, Erica; Denend, Lyn
Product Type: Cases
Source: Stanford University
Publication Year: 2007

[This document has not yet been rated] 6278 views

Senior executives at Wal-Mart launched the company's new sustainability strategy in 2005. The case describes their efforts to keep environmental improvement tightly coupled with business values and profitability.

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The Aravind Eye Hospital, Madurai, India: In Service for Sight

Author: Rangan, V. Kasturi
Product Type: Cases
Source: Harvard Business School
Publication Year: 2007

[This document has not yet been rated] 5570 views

Starting as a modest 20-bed hospital, Aravind had grown into a 1,400-bed hospital complex by 1992. It had by then screened 3.65 million patients and performed 335,000 cataract surgeries, nearly 70% of them free of cost for the poorest of India's blind population...

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Values in Tension: Ethics Away from Home

Author: Donaldson, Thomas
Product Type: Magazine / Newspaper Articles
Source: Harvard Business Review
Publication Year: 1996

[This document has not yet been rated] 5361 views

This article discusses the principles of cultural relativism and cultural absolutism, in developing a pragmatic and philosophical approach to ethical decision-making for businesses operating abroad.

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SAS Institute

Authors: Bankert, Ellen; Lee, Mary D.; Lange, Candice
Product Type: Cases
Source: Wharton Work/Life Integration Project
Publication Year: 2002

[This document has not yet been rated] 5158 views

SAS Institute is the world's largest privately held software company, with sales in 1998 of $870 million - double its revenue only six years earlier ... The compelling case story behind SAS Institute is not tied to a specific change initiative or the company's many perks, but is about the work environment created at the company's outset and sustained over time. The case focuses on capturing the essential elements that define the SAS Institute culture...

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Whole Foods Market's Growth Strategies and Future Prospects

Author: Regani, S
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2007

[This document has not yet been rated] 5103 views

This case is meant for MBA / PGDBM students and is designed to be part of the strategy and general management curriculum. The teaching note includes the abstract, teaching objectives and methodology, assignment questions, analysis, feedback of case discussion and suggested readings and references.

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For Whom are Corporate Managers Trustees?

Author: Dodd, E. Merrick
Product Type: Journal Articles
Source: Harvard Law Review, 1932 vol. 45 no. 7: 1145–1163
Publication Year: 1932

[This document has not yet been rated] 5006 views

The author argues that public opinion is moving toward a view of business corporations as institutions with a social service as well as a profit-making function...

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Conflict on a Trading Floor (A, B)

Authors: Useem, Jerry; Badaracco, Joseph L., Jr.
Product Type: Cases
Source: Harvard Business School
Publication Year: 1993

[This document has not yet been rated] 4973 views

While the terms of a complex deal are being worked out, a junior salesperson realizes a top salesperson has taken advantage of the Poseidon executives' unfamiliarity with complex financial structures to build an outrageously high profit margin into the deal. The case gives students a chance to think about ethical dilemmas they are likely to face in the business world. How would they react in a situation in which they are under enormous outside pressure to do something that runs counter to their ethical values?

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Hindustan Lever Re-invents the Wheel (A, B, C)

Authors: Ellison, Brian; Rodriguez, Miguel A.
Product Type: Cases
Source: IESE Business School
Publication Year: 2003

[This document has not yet been rated] 4752 views

This case series deals with the pioneering experience of Unilever at the "base of the pyramid" (BOP). The BOP consists of those 4 billion people excluded from the market economy and living in poverty. The BOP is a new management concept that conveys the promise to fulfill a twofold objective: promote social development and allow companies to regain double digit growth rates.

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Wal-Mart: 21st Century Leadership

Author: Scott, Lee
Product Type: Speeches
Source: www.WalMart.com
Publication Year: 2005

[This document has not yet been rated] 4691 views

On October 24, 2005, Lee Scott, CEO of Wal-Mart, delivered a groundbreaking and, some would argue, long overdue speech commiting the world's largest corporation to become a significant positive force for social and environmental stewardship.

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The Moral Muteness of Managers

Authors: Bird, Frederick B.; Waters, James A.
Product Type: Journal Articles
Source: California Management Review, vol. 32 (no. 1), pp. 73-88. 1989.
Publication Year: 1989

[This document has not yet been rated] 4509 views

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Kimpton Hotels: Balancing Strategy and Environmental Sustainability

Authors: Silverman, Murray; Thomas, Tom
Product Type: Cases
Source: San Francisco State University, College of Business
Publication Year: 2006

[This document has not yet been rated] 4463 views

Michael Pace faced a dilemma. He was Kimpton Hotels' West Coast Director of Operations and Environmental Programs... He was determined to help the boutique hotel chain "walk the talk" regarding its commitment to environmental responsibility, but he also had agreed not to introduce any new products or processes that would be more expensive than those they replaced....

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The Body Shop: Social Responsibility or Sustained Greenwashing?

Authors: Meenakshisundaram, Ramalingam; Purkayastha, Debapratim; Fernando, Rajiv
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2007

[This document has not yet been rated] 4393 views

In March 2006 The Body Shop, a retailer of natural-based and ethically-sourced beauty products, announced that it had agreed to an acquisition by the beauty care giant L'Oréal in a cash deal worth £652 million (US$ 1.14 billion). The announcement brought in its wake a spate of criticism against Body Shop and its founder, Dame Anita Roddick, who was regarded as a pioneer in modern corporate social responsibility.

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"Employees First, Customers Second": Wegmans' Work Culture

Authors: George, S; Regani, S
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2007

[This document has not yet been rated] 4366 views

This case examines some of the elements of Wegmans' work culture, and how they contributed to making Wegmans a great place to work.

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SG Cowen

New Recruits

Authors: DeLong, Thomas J.; Vijayaraghavan, Vineeta
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006

Faculty Rating: 1 stars1 stars1 stars1 stars1 stars [1 Faculty Rating] 4011 views

This case emphasizes the role of culture in building a successful company as well as the difficulty in transforming a sense of that culture into concrete hiring decisions...

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Commerce Bank

Authors: Frei, Frances X.; Hajim, Corey
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2002

[This document has not yet been rated] 3804 views

Commerce Bank differentiates itself on service. Explores the highly refined service model that guides the design of its operations and service features and considers the trade-offs involved in competing on service.

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Tata: Leadership With Trust

Author: Branzei, Oana
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2010

[This document has not yet been rated] 3799 views

The case illustrates the opportunities, challenges and trade-offs involved in the design, evolution and institutionalization of corporate social responsibility (CSR) and corporate sustainability (CS) within the Tata Group – an India-based indigenous multinational enterprise.

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Procter & Gamble PuR Purifier of Water™ (A, B)

Developing the Product and Taking it to Market; A Second Chance

Authors: Hanson, Margaret; Powell, Karen
Product Type: Cases
Source: INSEAD
Publication Year: 2006

[This document has not yet been rated] 3786 views

Procter & Gamble's PuR: Purifier of Water, a household water treatment sold in small sachets, was developed in collaboration with the US Centers for Disease Control (CDC), and targeted 'bottom of the pyramid' households, where water treatment facilities are often lacking...

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The Pine Street Initiative at Goldman Sachs

Authors: Groysberg, Boris; Snook, Scott; Lane, David
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006

[This document has not yet been rated] 3524 views

Goldman Sachs' Pine Street Initiative was designed to institutionalize leadership development and to maintain organizational culture in the face of ongoing change. This case illustrates both the challenge of and solutions for developing senior leaders in the highly charged and demanding culture of a successful investment bank; to uncover and address the fundamental questions underlying any attempt to accelerate the growth of leaders; to discover lessons from Pine Street's five- year evolution; and recommend solutions to maintain Pine Street's viability moving forward.

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Video: Is Wal-Mart Good for America?

Author: FRONTLINE
Product Type: Multimedia
Source: WGBH Educational Foundation
Publication Year: 2005

[This document has not yet been rated] 3522 views

In this film, Frontline explores the relationship between U.S. job losses and the American consumer's insatiable desire for bargains in "Is Wal-Mart Good for America?"

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Kentucky Fried Chicken: Tackling the Trans Fat Problem

Authors: Fernando, R; Sengupta, R
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2007

[This document has not yet been rated] 3517 views

The case study looks at the steps undertaken by KFC Corporation, a leading US-based fast food restaurant chain, while dealing with the problem of trans fats in its food items.

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Cipla

Authors: Deshpande, Rohit; Winig, Laura
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006

[This document has not yet been rated] 3501 views

The head of Cipla, a $325-million-dollar Indian pharmaceutical company and seller of low-cost AIDS drugs to South Africa, must decide what to do about Cipla's future. With India poised to enforce international patents in only two years, much of Cipla's product line could become unsaleable...

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The Sekem Initiative

Authors: Seelos, Christian; Mair, Johanna
Product Type: Cases
Source: IESE Business School
Publication Year: 2004

[This document has not yet been rated] 3434 views

"The Sekem Initiative" portrays a complex set of circumstances that frames Sekem's decisions to further grow and develop the initiative along its historical path of holistic development in the social, economic and cultural spheres...

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Ben & Jerry's

Preserving Mission & Brand Within Unilever

Authors: Austin, James E.; Quinn, James
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006

[This document has not yet been rated] 3404 views

In the months after Ben & Jerry's was acquired by Unilever, Ben & Jerry's head social mission faces challenges and opportunities unique in the company's history...

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Esquel Group

Transforming Into a Vertically Integrated, Service-Oriented, Leading Manufacturer of Quality Cotton Apparel

Author: Peleg-Gillai, Barchi
Product Type: Cases
Source: Stanford University Press
Publication Year: 2006

[This document has not yet been rated] 3375 views

Over the years Esquel, which was part of an old-fashioned industry, gradually grew to become a larger and more modern organization. While striving to run a successful business, Esquel also took steps to ensure the well-being of its employees and to have a positive impact on society, and was devoted to protecting the environment in areas where it operated.

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Fritidsresor Under Pressure (A, B, C)

The First 10 Hours; The First Week; After the Tsunami

Authors: Margolis, Joshua; Dessain, Vincent; Sjoman, Anders
Product Type: Cases
Source: Harvard Business School
Publication Year: 2007

[This document has not yet been rated] 3363 views

Amid the initial uncertainty after the tsunami in Southeast Asia in 2004, the leadership team of Fritidsresor must make a range of decisions to orchestrate the company's response and manage the rest of its travel business.

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Just Us! Coffee Roasters

Authors: Sagebien, Julia; Skinner, S.; Weshler, M.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2007

[This document has not yet been rated] 3238 views

The growing demand and acceptance of fair trade products is good news for the industry and opens many opportunities for Just Us! Coffee Cooperative, but there are also risks.

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Google's Way - Don't Be Evil

Authors: Bansal, Pratima; Le Ber, Marlene
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2008

[This document has not yet been rated] 3188 views

Wall Street's darling, Google Inc., offered more than a pretty financial picture. Poverty, communicable diseases and climate change - some of the world's largest problems - were also key interests of Google's cofounders. By applying innovation and significant resources, Google's cofounders hoped that their efforts in these areas would one day eclipse Google itself in worldwide impact.

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World Wildlife Fund for Nature (WWF)

Authors: Casadesus-Masanell, Ramon; Mitchell, Jordan
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2007

[This document has not yet been rated] 3179 views

The World Wildlife Fund works with governments, businesses, other NGOs, and communities to set up conservation programs to preserve natural habitat. In contrast, Greenpeace campaigns for environmental change against governments and corporations and accepts funding only through individuals and foundation grants.

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Web-Conference: Giving Voice to Values: A New Curriculum Collection

from May 24th, 2007

Authors: Gentile, Mary C.; Scully, Maureen; Drumwright, Meme
Product Type: Multimedia
Source: The Aspen Institute Business and Society Program
Publication Year: 2007

[This document has not yet been rated] 3122 views

If you missed the Web-Conference, come listen to Dr. Mary Gentile, the Giving Voice to Values Curriculum Author, and Professors Minette E. Drumwright and Maureen Scully, during their Web-Conference in which they discussed the Giving Voice to Values Curriculum and the best practices for teaching it in the MBA classroom.

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Giving Voice to Values Case-In Point

(Available to all users)

Author: Gentile, Mary C.
Product Type: Essays and Concept Papers
Source: The Aspen Institute Business and Society Program
Publication Year: 2007

[This document has not yet been rated] 3072 views

Why is it so difficult to talk about ethics in our management classes? Perhaps one reason is because we - both faculty AND students - are not convinced that it is, in fact, possible to voice and act on one's values successfully in the workplace. Let me offer an example...

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The Siam Cement Group: Corporate Philosophy (A, B, C)

Authors: Khunaphante, Prompilai; Paine, Lynn S.
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2007

[This document has not yet been rated] 3066 views

In the face of Thailand's 1990 cement shortage, managers at Siam Cement Co., Thailand's largest cement provider, must decide how to allocate available supply and whether to attempt to uphold government controlled prices among the company's agents. At issue in the overall design of a rationing system as well as how to handle several special requests...

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Turning Gears Inc.

A simulation

Author: Darden Business Roundtable
Product Type: Exercises
Source: Business Roundtable: Institute for Corporate Ethics
Publication Year: 2006

[This document has not yet been rated] 3058 views

In this simulation, students take on the role of a product manager in the highly competitive toy industry and make a series of decisions through five integrated case studies based on real business scenarios.

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Dr. Iqbal Surve at Sekunjalo Investment Group (A, B, C, D)

Authors: Hill, Linda A.; Stecker, Emily
Product Type: Cases
Source: Harvard Business School
Publication Year: 2007

[This document has not yet been rated] 3005 views

Dr. Iqbal Surve, a self-described “medical doctor, philanthropist, and social entrepreneur,” was born in 1963 and grew up in poverty, like virtually all non-white South Africans during apartheid. In 1997, Surve and three of his comrades founded Sekunjalo, an investment holding company that sought to offer “a gentler capitalism” that stressed putting people before profits, and talent development as a means of raising the lives of previously disadvantaged South Africans.

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Pick ‘n Pay – Rekindling Company Values

Author: Stockport, Gary J.
Product Type: Cases
Source: University of Cape Town
Publication Year: 1999

[This document has not yet been rated] 2997 views

This case study discusses a rekindling of a company's values within a retailing company that has grown from 4 stores and 50 employees in 1967 to some 265 stores and around 28,000 staff in 1998...

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Everyday High Health Costs; One Giant's Struggle Is Corporate America's, Too

Author: Abelson, Reed
Product Type: Magazine / Newspaper Articles
Source: The New York Times
Publication Year: 2005

[This document has not yet been rated] 2945 views

Back in the spring, amid relentless criticism that Wal-Mart Stores was failing to provide affordable health care to employees, executives at the company decided to take a detailed look at its benefits. Wal-Mart knew its health costs were spiraling upward out of control, said M. Susan Chambers, the senior executive who led the initiative, but it was surprised to discover that its critics had a point...

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Google, Inc.

Authors: Eisenmann, Thomas R.; Herman, Kerry
Product Type: Cases
Source: Harvard Business School
Publication Year: 2006

[This document has not yet been rated] 2936 views

Describes Google's history, business model, governance structure, corporate culture, and processes for managing innovation. Reviews Google's recent strategic initiatives and the threats they pose to Yahoo, Microsoft, and eBay. Asks what Google should do next...

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Google, Inc.: "Figuring Out How to Deal with China"

Author: Lawrence, Anne T.
Product Type: Cases
Source: Babson College
Publication Year: 2007

[This document has not yet been rated] 2916 views

Would it be possible for Google to enter China without violating its informal corporate motto, 'don't be evil?'

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Cradle-to-Cradle Design at Herman Miller

Moving Toward Environmental Sustainability

Authors: Lee, Deishin; Bony, Lionel
Product Type: Cases
Source: Harvard Business School
Publication Year: 2007

[This document has not yet been rated] 2885 views

Herman Miller decided to implement a set of environmentally friendly product development guidelines. The case shows that by scrutinizing processes through an environmental lens, the company also improved its performance.

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Surprise Notes on the Web - A Professor's Dilemma (A, B)

Authors: Cawset, T.F.; Stevens, R.F.
Product Type: Cases
Source: NACRA, North American Case Research Journal / The Laurier Institute
Publication Year: 2006

[This document has not yet been rated] 2875 views

As part of a business policy course, Professor Stevens and two colleagues have assigned a case to be analyzed and handed in. A week later, Professor Stevens, to his dismay, has two of his students tell him that they have found a case analysis of the assigned case on the web.

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In the Shadow of the City

Authors: Reed, James; Richardson, Nicholas; Donnellon, Anne
Product Type: Cases
Source: Harvard Business School
Publication Year: 1990

[This document has not yet been rated] 2858 views

Traces the history of a collaborative effort to create an organization to manage a major international development project in the slums of Addis Ababa, Ethiopia. Focuses on a serious set of disagreements which develops several months into the project between the two principals, an Ethiopian woman who founded the project and a British entrepreneur who is the coordinator of the donor consortium...

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The Aravind Eye Hospital, Madurai, India

In Service for Sight

Author: Rangan, V. Kasturi
Product Type: Cases
Source: Harvard Business School
Publication Year: 1993

[This document has not yet been rated] 2847 views

Starting as a modest 20-bed hospital, Aravind had grown into a 1,400-bed hospital complex by 1992. It had by then screened 3.65 million patients and performed 335,000 cataract surgeries, nearly 70% of them free of cost for the poorest of India's blind population...

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Renault-Nissan

The Paradoxical Alliance

Author: Morosini, Piero
Product Type: Cases
Source: European School of Management and Technology
Publication Year: 2006

[This document has not yet been rated] 2808 views

The press and industry analysts were nearly unanimous in their disapproval of the alliance, which one observer referred to as 'a marriage of desperation for both parties.' By March 2004, Renault's investment was worth US$18.4 billion, and was regarded as a successful model by competitors, practitioners and business schools. How did Renault and Nissan achieve this remarkable turnaround?

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