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Product Type: Cases
YOUR SEARCH PRODUCED 2708 MATCHES. PAGE 1 of 271 Items 1-10 of 2708
Qantas Airlines: Twitter Nosedive
Authors: Seijts, Jana; Bigus, Paul
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2013
The executive of Government and Corporate Affairs at Qantas Airlines faced a communication situation that was spiraling out of control. By the second day, nearly 15,000 people worldwide had used social media to vent their frustrations with the airline. The executive needs to devise a plan of action, before additional damage is incurred by one of Australia’s strongest brands.
Building Sustainable Distribution at Walmart Canada
Authors: Klassen, Robert; Johnson, P. Fraser; Shafiq, Asad
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2013
The director of logistics at Walmart Canada was developing plans for a new distribution centre in Alberta. Senior management had presented her with a challenge: why not build the most sustainable distribution centre in the world?
Fighting Bonded Labor in Rural India: Village Activist Gyarsi Bai Tackles an Entrenched System of Coercion
Authors: Jain, Kalpana; Hong, Kessely
Product Type: Cases
Source: Harvard Kennedy School
Publication Year: 2013
In October 2010, the beating of a 30‐year‐old bonded laborer in India's northwestern state of Rajasthan-his punishment for staying home sick from work-triggered a movement to end the practice of bonded labor in the area.
Google's Project Oxygen: Do Managers Matter?
Authors: Garvin, David A.; Wagonfeld, Alison Berkley; Kind, Liz
Product Type: Cases
Source: Harvard Business School
Publication Year: 2013
Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year research project that ultimately led to a comprehensive program, built around eight key management attributes, designed to help Google employees become better managers...
CloudFlare, Inc.: Running Hot?
Authors: Eisenmann, Thomas R.; Godden, Alex
Product Type: Cases
Source: Harvard Business School
Publication Year: 2013
In July 2012, the cofounders of CloudFlare, a Silicon Valley startup that protects websites and accelerates their traffic, are considering the implications of five employees' resignations over the prior three months. Was this natural attrition for a high-tech venture with a staff of 35 experiencing explosive growth, or were the resignations symptomatic of bigger issues with CloudFlare's culture and management processes?
KayTek: Manufacturing Housing and Livelihoods in Haiti
Authors: Wood, David; Sekhon, Taylor
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2013
The Haitian chairman and CEO of a very successful, multi-million dollar information technology company wants to provide affordable quality housing, especially for the disadvantaged poor, using steel frame technology from his start-up, KayTek. What he has not yet determined is how to get his product to market.
Foundation Pro-Cerrado (A, B)
Authors: Wahl, Hans; Casanova, Lourdes; Moreno, Juan Carlos
Product Type: Cases
Source: INSEAD
Publication Year: 2013
This case series analyzes the challenges faced by a Brazilian non-profit organization, Pro-Cerrado, which provides vocational training for disadvantaged young people. The case looks at how Pro-Cerrado tries to scale operations in order to have a real impact in society without compromising on quality...
Newmont Mining Corp. and a Mercury Spill in Peru (A, B)
Authors: Woiceshyn, Jaana; Ingelson, Allan
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2013
The CEO of Newmont Mining Corporation had learned that a subcontractor’s truck en route to Lima from Yanacocha, a gold mine operated by Newmont, spilled mercury along the highway and in small villages. The CEO was trying to determine the best way to handle the situation.
First Green Bank: Bringing Bloom to Desert Landscapes
Authors: Marquis, Christopher; Almandoz, Juan
Product Type: Cases
Source: Harvard Business School
Publication Year: 2013
First Green Bank is a bank start-up in the midst of the financial crisis which aims to promote sustainability while making money as a bank. The case presents an ethical dilemma as it considers a loan to an arms manufacturer…
Facing Challenges and Opportunities for Franchised Rural Health Services: A PSI/Myanmar Case Study
Authors: De La Cruz, Anna York; Montagu, Dominic
Product Type: Cases
Source: Global Health Group
Publication Year: 2013
Dr. Min Zaw, Director of the Health Services Department of Population Services International, Myanmar, sat still, deep in thought at the head of the conference room table in PSI’s Yangon office. Deputy Country Director David Valentine had recently informed him of a new funding opportunity: a large American donor was offering support for the expansion of program activities for market-based healthcare delivery in rural areas. However, Dr. Min Zaw knew that pursuing this new funding would mean making a commitment to transition the existing rural network into a completely new for-profit model. Though much of his team was in favor of seizing this opportunity and making the transition, others were concerned about the unknowns...
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