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The Zeebrugge Car Ferry Disaster (A)

Author: Boyd, Colin
Product Type: Cases
Source: University of Saskatchewan
Publication Year: 1990

[This document has not yet been rated] 4658 views

On 6th March 1987 the Herald of Free Enterprise, the pride of the Townsend Thoresen ferry fleet, sank outside the Belgian port of Zeebrugge with the loss of 188 lives. The ship had sailed with its bow doors open. This case provides a remarkable and chilling insight into the management of a firm experiencing a catastrophic disaster...

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Computone Corporation: An Instructional Case in Earnings Management and Revenue Recognition

Authors: Stallworth, H. Lynn; Braun, Robert L.
Product Type: Cases
Source: American Accounting Association
Publication Year: 2007

[This document has not yet been rated] 4584 views

This case demonstrates how the company employed earnings manipulation techniques that resulted in violations of GAAP through improper revenue recognition...

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Starbucks: Delivering Customer Service

Authors: Moon, Youngme; Quelch, John A.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2003

[This document has not yet been rated] 4568 views

Starbucks, the dominant specialty-coffee brand in North America, must respond to recent market research indicating that the company is not meeting customer expectations in terms of service.

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Disneyland Resort Paris

Mickey Goes to Europe

Authors: Karsten, Jonsen; Maznevski, Martha
Product Type: Cases
Source: International Institute for Management Development
Publication Year: 2006

[This document has not yet been rated] 4549 views

The case tracks the story of Disneyland Resort Paris from its opening in 1992 until the end of 2006, illustrating how the resort's managers learned from their initial errors how to take a strong cultural product (the Disney experience) and implement it effectively in a multicultural environment.

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Ernst & Young LLP

Authors: Hawkins, David F.; Cohen, Jacob
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 2006

[This document has not yet been rated] 4540 views

The history of Ernst & Young provides a platform to discuss the issues related to the sale of the consulting business as well as the founding of the legal unit. It dovetails with the issues raised at Arthur Andersen regarding the role of the Big Four accounting firms and how they deal with issues of conflict of interest and internal controls to ensure independence.

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White Nights and Polar Lights: Investing in the Russian Oil Industry

Evaluating the risks of investing in Russia

Authors: Spar, Debora L.; Jarosz, William W.
Product Type: Cases
Source: Harvard Business School Publishing
Publication Year: 1995

[This document has not yet been rated] 4529 views

In the latter half of the 1980s, the collapse of the Soviet empire created an unprecedented opportunity for Western businesses. Among those most attracted were the oil firms, who rushed to investigate Russia's vast petroleum reserves. But, as they soon discovered, investing in Russia still entailed tremendous risks...

 

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Mattel and the Toy Recalls (A, B)

Authors: Bapuji, Hari; Beamish, Paul W.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2009

[This document has not yet been rated] 4526 views

On August 14, 2007, the U.S. Consumer Product Safety Commission in cooperation with Mattel announced five different recalls of Mattel's toys.

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Kimpton Hotels: Balancing Strategy and Environmental Sustainability

Authors: Silverman, Murray; Thomas, Tom
Product Type: Cases
Source: San Francisco State University, College of Business
Publication Year: 2006

[This document has not yet been rated] 4521 views

Michael Pace faced a dilemma. He was Kimpton Hotels' West Coast Director of Operations and Environmental Programs... He was determined to help the boutique hotel chain "walk the talk" regarding its commitment to environmental responsibility, but he also had agreed not to introduce any new products or processes that would be more expensive than those they replaced....

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Nike's Dispute with the University of Oregon

Authors: Lawrence, A; Morris, R
Product Type: Cases
Source: The Case Research Journal
Publication Year: 2001

[This document has not yet been rated] 4462 views

In April 2000, Philip Knight, Founder and Deputy Executive Officer of the athletic shoe and apparel company Nike Inc, announced that he would no longer give money to his alma mater, the University of Oregon, because the university had joined the Worker Rights Consortium (WRC). Knight was upset because Nike had helped found and was an active supporter of a different approach to establishing fair wages and working conditions in the overseas shoe and apparel industry.

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"Employees First, Customers Second": Wegmans' Work Culture

Authors: George, S; Regani, S
Product Type: Cases
Source: ICMR Center for Management Research
Publication Year: 2007

[This document has not yet been rated] 4460 views

This case examines some of the elements of Wegmans' work culture, and how they contributed to making Wegmans a great place to work.

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