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Chez Panisse: Building an Open Innovation Ecosystem

Authors: Chesbrough, Henry; Kim, Sohyeong; Agogino, Alice
Product Type: Journal Articles
Source: California Management Review
Publication Year: 2014

[This document has not yet been rated] 110 views

Throughout Chez Panisse's history, Waters and her team had built a local and now global ecosystem using an "open innovation" strategy with stakeholders such as suppliers, alumni chef and staff, food writers, and others...

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Industrial Waste

Author: Kachur, Torah
Product Type: Multimedia
Source: CBC
Publication Year: 2014

[This document has not yet been rated] 164 views

Now there's a new concept called 'Industrial Symbiosis' that can create greener communities of interdependent industries...

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Starbucks Coffee Company: Transformation and Renewal

Authors: Koehn, Nancy F.; McNamara, Kelly; Khan, Nora N.; Legris, Elizabeth
Product Type: Cases
Source: Harvard Business School
Publication Year: 2014

[This document has not yet been rated] 319 views

The case offers executives and students an opportunity to examine in depth how Schultz and his team saved Starbucks from near-collapse, by both executing a deep, comprehensive return to its core values and, at the same time, investing in a range of new products, customer experiences and organizational capabilities designed to make the company fit for enduring success in a turbulent global economy.

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Connecting People to Work: Workforce Intermediaries and Sector Strategies

Authors: Conway, Maureen; Giloth, Robert P.
Product Type: Books / Book Chapters
Source: The Aspen Institute
Publication Year: 2014

[This document has not yet been rated] 264 views

Maureen Conway and Robert P. Giloth deliver a robust volume featuring perspectives from prominent nonprofit and philanthropy leaders, academics and researchers to capture how sector-based workforce development, in industries ranging from health to construction, has evolved over 30 years — and how it can continue to grow and inform future investments and policy decisions. The book offers lessons for policymakers, philanthropic investors, researchers and local leaders interested in policies and practices that support strong businesses while helping struggling Americans connect to good jobs.

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The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits

Author: Ton, Zeynep
Product Type: Books / Book Chapters
Source: New Harvest
Publication Year: 2014

[This document has not yet been rated] 235 views

Almost one in four American working adults has a job that pays less than a living wage. Conventional wisdom says that’s how the world has to work. Drawing on more than a decade of research, Ton shows how operational excellence enables companies to offer the lowest prices to customers while ensuring good jobs for their employees and superior results for their investors.

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Mekelle Farms: Poultry Entrepreneurship in Ethiopia

Authors: Lee, Hau; Elist, Jonathan; Kennedy, Michael
Product Type: Cases
Source: Stanford Graduate School of Business
Publication Year: 2014

[This document has not yet been rated] 417 views

After deciding to transform a former government-owned poultry farm in Ethiopia, two American business partners encounter challenges related to input costs, inventory management, delivery, government relations, and other key challenges that are common to entrepreneurs operating in an emerging market context...

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IKEA and the 'Better Cotton Initiative'

Author: Pogutz, Stefano
Product Type: Cases
Source: Università Bocconi
Publication Year: 2014

[This document has not yet been rated] 244 views

IKEA, the world’s leading furniture retailer, has a long history of managing environmental and social issues. The issue of cotton has emerged as a new challenge. To address this challenge, IKEA must adopt an innovative approach that goes directly to the source: the farmers...

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The Green Sports Movement

Authors: Initiative for Global Environmental Leadership; Knowledge@Wharton
Product Type: Policy and Issue Reports
Source: Initiative for Global Environmental Leadership (IGEL)
Publication Year: 2013

[This document has not yet been rated] 321 views

It was Robert Redford, a trustee of the Natural Resources Defense Council (NRDC), who first suggested that sports are the key to vastly extending environmental awareness in this country. In September, the Initiative for Global Environmental Leadership (IGEL) and the NRDC jointly sponsored a Wharton conference on Leadership in Greening the Sports Industry. The following special report includes information shared at the conference and gathered from experts in the field.

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Legal and Safety Concerns in the Workplace

Author: Muthukumar, R.
Product Type: Cases
Source: IBS Case Development Center
Publication Year: 2013

[This document has not yet been rated] 328 views

In June 2013, the owner of a UK demolition company North Eastern Maritime Offshore Cluster Ltd (NEMOC) was sentenced to three years in prison after being convicted of manslaughter in connection with an employee's death at a worksite...

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Better Tomorrow at Sodexo North America

Authors: Bell, Jan; Erzurumlu, S. Sinan; Fowler, Holly
Product Type: Cases
Source: Babson College
Publication Year: 2013

[This document has not yet been rated] 431 views

In March 2010 Sodexo, a global leading food and facilities management services company, signed a three-year agreement with World Wildlife Fund (WWF) to work together on environmental and supply chain issues. This agreement marked a milestone in Sodexo’s efforts to become a global sustainability leader...

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Sustainability at Siemens

Authors: Rangan, V. Kasturi; Edmondson, Amy C.; Beyersdorfer, Daniela; Moloney, Emer
Product Type: Cases
Source: Harvard Business School
Publication Year: 2013

[This document has not yet been rated] 489 views

This case describes sustainability efforts at Siemens since the arrival of Chief Sustainability Officer, Barbara Kux, in 2008. It also asks students to evaluate the success of those efforts and outline what the company should do going forward…

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The UN Global Compact-Accenture CEO Study on Sustainability 2013: Architects of a Better World

Authors: Lacy, Peter; Hayward, Rob; Lee, Jennifer; Keeble, Justin; McNamara, Robert; Hall, Carrie; Cruse, Sean; Gupta, Pranshu; Robinson, Edward
Product Type: Policy and Issue Reports
Source: Accenture
Publication Year: 2013

[This document has not yet been rated] 403 views

In the world’s largest CEO study on sustainability to date, more than 1,000 top executives from 27 industries across 103 countries assess the past, present and future of sustainable business, discuss a new global architecture to unlock the full potential of business in contributing to global priorities, and reveal how leading companies are adopting innovative strategies to combine impact and value creation...

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Nike: Sustainability and Labor Practices 2008-2013

Authors: Schifrin, Debra; Carroll, Glenn; Brady, David
Product Type: Cases
Source: Stanford Graduate School of Business
Publication Year: 2013

[This document has not yet been rated] 505 views

The case discusses Nike's sustainability and labor practices from 1998 to 2013, focusing on the successful steps Nike took up and down the supply chain and in its headquarters to make its products and processes more environmentally friendly, and the challenges and complexities it was still facing in its efforts to improve labor conditions.

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Groom Energy Solutions: Selling Efficiency

Authors: Toffel, Michael W.; Fabrizio, Kira; van Sice, Stephanie
Product Type:
Source: Harvard Business School
Publication Year: 2013

[This document has not yet been rated] 443 views

Groom Energy Solutions helps organizations reduce their energy use and costs through the implementation of energy efficiency measures, which create long-term financial and environmental benefits. With early success serving customers in the cold storage and industrial manufacturing sectors, the seven-year-old company must now decide whether to continue expanding within these segments or transition into commercial retail and office buildings, which offer growth potential and unique challenges...

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MBC Ventures, Inc.: An ESOP with a Union Partner

Authors: Hoffman, Richard C.; Brown, Marvin O.; Shipper, Frank
Product Type: Cases
Source: Salisbury University
Publication Year: 2013

[This document has not yet been rated] 435 views

In an unusual partnership, the United Steelworkers of America union helped the firm’s new owner-managers convert to an ESOP as part of a reorganization. This effort saved jobs and the company. Since that time, the firm’s employees have proven to be its most valuable asset and a key source of its competitive advantage...

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Environmental Compliance at Suncor Energy's Firebag Facility

Authors: Bertels, Stephanie; Van der Byl, Connie; Bowen, Frances
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2013

[This document has not yet been rated] 419 views

Although it is deemed less harmful to the environment than surface mining, in situ technology does create more greenhouse gas and sulphur dioxide emissions, but these can be controlled with new equipment. Recently, the site has come under investigation for two environmental compliance charges related to a missing piece of pollution control equipment...

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Pharmacy on a Bicycle: Innovative Solutions for Global Health and Poverty

Authors: Bing, Eric G.; Epstein, Marc J.
Product Type: Books / Book Chapters
Source: Berrett-Koehler Publishers
Publication Year: 2013

[This document has not yet been rated] 438 views

Millions are dying from diseases that we can easily and inexpensively prevent, diagnose, and treat. Why? Because even though we know exactly what people need, we just can’t get it to them. They are dying not because we can’t solve a medical problem but because we can’t solve a logistics problem. Eric G. Bing and Marc J. Epstein lay out a solution: a new kind of bottom-up health care that is delivered at the source.

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Building Sustainable Distribution at Walmart Canada

Authors: Klassen, Robert; Johnson, P. Fraser; Shafiq, Asad
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2013

[This document has not yet been rated] 616 views

The director of logistics at Walmart Canada was developing plans for a new distribution centre in Alberta. Senior management had presented her with a challenge: why not build the most sustainable distribution centre in the world?

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Just Business: Multinational Corporations and Human Rights

Author: Ruggie, John Gerard
Product Type: Books / Book Chapters
Source: W. W. Norton & Company
Publication Year: 2013

[This document has not yet been rated] 358 views

One of the most vexing human rights issues of our time has been how to protect the rights of individuals and communities worldwide in an age of globalization and multinational business. In 2005, the United Nations appointed John Gerard Ruggie to the modest task of clarifying the main issues. Six years later, he had accomplished much more than that. Ruggie had developed his now-famous "Guiding Principles on Business and Human Rights," which provided a road map for ensuring responsible global corporate practices. The principles were unanimously endorsed by the UN and embraced and implemented by other international bodies, businesses, governments, workers’ organizations, and human rights groups, keying a revolution in corporate social responsibility.

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Cummins, Inc.: Building a Home Community for a Global Company

Authors: Bower, Joseph L.; Norris, Michael
Product Type: Cases
Source: Harvard Business School
Publication Year: 2013

[This document has not yet been rated] 477 views

In 2010, Tom Linebarger, president and COO of Cummins, Inc., the Columbus, Indiana-based manufacturer of diesel engines, has to decide where to locate the company's new manufacturing line for high horsepower engines. The case highlights the role of Cummins' long-term effort at community development as a key element of its corporate strategy.

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Finding a Common Language for Disaster-resistant Supply Chains

Author: Knowledge@Wharton
Product Type: Magazine / Newspaper Articles
Source: Knowledge@Wharton
Publication Year: 2013

[This document has not yet been rated] 415 views

Disasters such as Superstorm Sandy, the 2011 earthquake and tsunami in Japan and the volcanic ash cloud that disrupted international airplane flights for several days in 2010 have highlighted the need for companies to better prepare for potential risks to their supply chains...

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Talent, Transformation, and the Triple Bottom Line: How Companies Can Leverage Human Resources to Achieve Sustainable Growth

Authors: Savitz, Andrew; Weber, Karl
Product Type: Books / Book Chapters
Source: Jossey-Bass
Publication Year: 2013

[This document has not yet been rated] 495 views

To meet the environmental, social, and economic challenges facing us, organizations must become more sustainable. Employees play a central role in that transformation, yet they are vastly underutilized in most company's sustainability initiatives, as are the HR departments and professionals who should be helping to engage them.

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Metropolitan Water Supply Authority: Evaluating Security Risks

Authors: McNett, Jeanne; Whitfield, Ronald
Product Type: Cases
Source: Northeastern University
Publication Year: 2013

[This document has not yet been rated] 357 views

The director of a rural metropolitan water supply facility faces a complex risk management challenge. The facility uses chlorine gas in its water treatment, largely because it has determined that chlorine is the most effective treatment available, in terms of safety, cost and environmental impact. However, a security report from the Department of Homeland Security suggests that chlorine, a hazardous chemical, can be used by terrorists, both during its transport to the treatment facility and at the facility itself...

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Supply Chain Lessons from the Catastrophic Natural Disaster in Japan

Authors: Park, YoungWon; Hong, Paul; Roh, James Jungbae
Product Type: Journal Articles
Source: Business Horizons
Publication Year: 2013

[This document has not yet been rated] 583 views

Based on case studies of Japanese manufacturing firms, this article presents a discussion of the supply chain restoration process after severe natural disasters and humanitarian disruptions and reflects on supply chain lessons in terms of disaster planning and recovery responses.

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Commonwealth Edison: The Use of Social Media in Disaster Response

Authors: Diermeier, Daniel; Petrella, Daniel
Product Type: Cases
Source: Kellogg School of Management
Publication Year: 2013

[This document has not yet been rated] 767 views

After a massive storm hit the northern Illinois service area of electric utility Commonwealth Edison on July 11, 2011, more than 900,000 customers were left without power during a hot, humid summer. At a time when the company faced public debate and criticism over its plan to raise electricity rates, in part to invest in smart-grid upgrades, engaging directly through social media was a way to strengthen relationships with customers and the general public, consistent with an important corporate goal: "Keep the lights on and information flowing."

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Power Forward: Why the World’s Largest Companies are Investing in Renewable Energy

Author: David Gardiner & Associates
Product Type: Policy and Issue Reports
Source: David Gardiner & Associates, LLC
Publication Year: 2012

[This document has not yet been rated] 473 views

Companies are investing in renewable energy because it makes good business sense: renewable energy helps reduce long-term operating costs, diversify energy supply and hedge against market volatility in traditional fuel markets. Through two dozen interviews with Fortune and Global 100 executives and analysis of public disclosures, the report finds that clean energy practices are becoming standard procedures for some of the largest and most profitable companies in the world, including AT&T, DuPont, General Motors, HP, Sprint, and Walmart...

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Beef’s Raw Edges

Author: McGraw, Mike
Product Type: Magazine / Newspaper Articles
Source: The Kansas City Star
Publication Year: 2012

[This document has not yet been rated] 521 views

The Kansas City Star, in a yearlong investigation, found that the beef industry is increasingly relying on a mechanical process to tenderize meat, exposing Americans to higher risk of E. coli poisoning. The industry then resists labeling such products, leaving consumers in the dark...

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PRIDE Industries

Author: Arnheiter, Edward D.
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2012

[This document has not yet been rated] 642 views

PRIDE, a non-profit enterprise that hired workers with disabilities, wished to earn business and reputation based on the universal measures used by customers worldwide — price, quality and delivery — while maintaining its social mission...

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Environmental Regulation and Innovation Dynamics in the Oil Tanker Industry

Authors: Perunovic, Zoran; Perunovic, Jelena Vidic
Product Type: Journal Articles
Source: California Management Review
Publication Year: 2012

[This document has not yet been rated] 510 views

The maritime industry is widely seen as less permeable to innovation than other industries. However, the industry is now recognizing that demands for increased environment protection can only be achieved by more innovation...

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The American Way of Eating: Undercover at Walmart, Applebee's, Farm Fields and the Dinner Table

Author: McMillan, Tracie
Product Type: Books / Book Chapters
Source: Scribner
Publication Year: 2012

[This document has not yet been rated] 456 views

What if you can’t afford nine-dollar tomatoes? That was the question award-winning journalist Tracie McMillan couldn’t escape as she watched the debate about America’s meals unfold, one that urges us to pay food’s true cost—which is to say, pay more. So in 2009 McMillan embarked on a groundbreaking undercover journey to see what it takes to eat well in America. For nearly a year, she worked, ate, and lived alongside the working poor to examine how Americans eat when price matters. From the fields of California, a Walmart produce aisle outside of Detroit, and the kitchen of a New York City Applebee’s, McMillan takes us into the heart of America’s meals.

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Goldlake Eurocantera/Honduras

Authors: Anderson, Marty; Carte, Assheton L. Stewart; Erzurumlu, S. Sinan
Product Type: Cases
Source: Babson College
Publication Year: 2012

[This document has not yet been rated] 656 views

GOLD launched Goldlake, a mining industry investment company, through its subsidiary Eurocantera in Honduras. Goldlake considered its organizational goals to be commercial viability and the environmental and social impacts of its business decisions on reputational and financial value. This case focuses on how Goldlake developed values based on principles of human and environmental sensitivity, and how it turned the social innovation of community inclusiveness into a competitive advantage.

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Intel: Strategic Decisions in Locating a New Assembly and Test Plant (A, B)

Authors: Alcacer, Juan; Herman, Kerry
Product Type: Cases
Source: Harvard Business School
Publication Year: 2012

[This document has not yet been rated] 804 views

In mid-2005, Intel is examining its options for where to locate its next assembly and test plant. On its short list of potential sites include locations in China, India, Thailand, and Vietnam. Each country has its own unique benefits and risks...

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Equal Exchange: Doing Well by Doing Good©

Authors: Harris, Benita W.; Manz, Karen P.; Shipper, Frank; Manz, Charles C.
Product Type: Cases
Source: Foundation for Enterprise Development
Publication Year: 2012

[This document has not yet been rated] 953 views

In 1983, Rink Dickinson, Jonathan Rosenthal, and Michael Rozyne were all recent college graduates and working for a food co-op warehouse in the Boston area. They began to question the system, asking “What if food could be traded in a way that is honest and fair, a way that empowers both farmers and consumers? What if trade supported family farms' use of organic methods rather than methods that harm the environment?” It became apparent to them that if they were going to pursue their vision, they were going to have to develop an organization...

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Ethical Leadership and the Dual Roles of Examples

Author: Langvardt, Arlen W.
Product Type: Journal Articles
Source: Business Horizons
Publication Year: 2012

[This document has not yet been rated] 510 views

Through the examples they set, leaders do a great deal to shape–for good or for ill–the culture of the organizations in which they serve. Employing as a jumping-off point a recent high-profile and multi-faceted scandal involving Penn State University and decision makers affiliated with it, this article explores a number of ethical decision making lessons to be learned from that scandal and considers how those lessons can be applied to a variety of decisions faced by corporate leaders...

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DHL Supply Chain

Authors: Chu, Singfat; Ringrose, David
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2012

[This document has not yet been rated] 725 views

The degradation of the environment has led many governments and customers to pressure businesses to make their operations more environmentally friendly. The case illustrates an effective example of corporate social responsibility.

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Affinity Plus: Priorities and Performance Pressures

Authors: Campbell, Dennis; Lu, Rui
Product Type: Cases
Source: Harvard Business School
Publication Year: 2012

[This document has not yet been rated] 748 views

The CEO of a financial services organization must decide how to maintain the company's "customer-first" values in the face of significant performance pressures after the economic crisis of 2008...

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KKR: Leveraging Sustainability

Authors: Eccles, Robert G.; Serafeim, George; Clay, Tiffany A.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2012

[This document has not yet been rated] 538 views

The case describes KKR's Green Portfolio Program, one of the firm's environmental initiatives, which has achieved $160 million in cost savings. While pleased with its progress in achieving greater energy efficiency and reduced carbon emissions, the firm is looking for other ways to expand its sustainability initiatives, such as in its supply chain and incorporating sustainability into its due diligence and deal making processes.

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Meeting the Global Water Challenge

Author:
Product Type: Web Sites
Source: Nestlé
Publication Year: 2012

[This document has not yet been rated] 423 views

This report summarizes Nestle's response to the water challenge. Our response is core to our value creation activities and vital to the sustainable development and well-being of the communities we serve and the businesses we run.

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Doug Rauch: Solving the American Food Paradox

Authors: Alvarez, Jose B.; Johnson, Ryan
Product Type: Cases
Source: Harvard Business School
Publication Year: 2012

[This document has not yet been rated] 805 views

Doug Rauch, the former president of grocery store chain Trader Joe's, had long been troubled by the amount of waste in the food system. Rauch believed he could build a non-profit grocery store model for low-income communities that would channel that wasted food to be resold at a significant discount, but faced significant challenges...

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In Texas, ConocoPhillips and Other Plants Strive to Conserve Water but Look Into Groundwater Just in Case

Author: Galbraith, Kate
Product Type: Magazine / Newspaper Articles
Source: The New York Times
Publication Year: 2012

[This document has not yet been rated] 708 views

As ConocoPhillips and other plants in Texas work hard to reduce water use, it is becoming clear that conservation may not be enough...

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Edison2

Authors: Laseter, Timothy M.; Hetman, Yaroslav; McHale, Carly
Product Type: Cases
Source: Darden School of Business
Publication Year: 2012

[This document has not yet been rated] 410 views

The founder and CEO of Edison2 and his internationally renowned team of designers, engineers, and professional race car drivers had worked tirelessly for three years to design and build the Very Light Car (VLC), which won the 2010 X Prize competition. Now the CEO is considering what path Edison2 would follow.

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Infant HIV Diagnostics: Supply Chain in Sub-Saharan Africa

Authors: Deo, Sarang; Ben-Har, Avidan; Shields, Bill; Naware, Mihir
Product Type: Cases
Source: Kellogg School of Management
Publication Year: 2012

[This document has not yet been rated] 568 views

Roger Osayende, a former management consultant, must advise the Ministry of Health of Ektu, a fictional country in Central Africa, on how to implement a new point-of-care diagnostic test for infants with HIV. A new point-of-care device was about to be introduced, which would obviate the need for this centralized processing and the resulting diagnostic delay. The key decision under consideration is where to place the devices to maximize their effectiveness...

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The Prince's Speech: On the Future of Food

Author: The Prince of Wales, HRH
Product Type: Books / Book Chapters
Source: Rodale Books
Publication Year: 2012

[This document has not yet been rated] 742 views

The Prince's Speech is a stirring, thought-provoking, and ultimately hopeful call to action from HRH Prince Charles, one of the world's leading proponents of sustainable farming practices...

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Jain Irrigation Systems Limited: Inclusive Growth for India's Farmers

Authors: Goldberg, Ray A.; Knoop, Carin-Isabel; Preble, Matthew
Product Type: Cases
Source: Harvard Business School
Publication Year: 2012

Faculty Rating: 4 stars4 stars4 stars4 stars4 stars [1 Faculty Rating] 976 views

Dr. and Anil Jain are trying to understand how they can take the success they have had in helping India's farmers boost production and productivity through JISL's micro-irrigation systems and continue to tailor their services to meet the needs of Indian farmers.

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Samasource: Give Work, Not Aid

Authors: Gino, Francesca; Staats, Bradley R.
Product Type: Cases
Source: Harvard Business School
Publication Year: 2012

[This document has not yet been rated] 728 views

Different from traditional business process outsourcing companies, Samasource relied on a marginalized population of workers to execute the work. The case explores how the company can grow its capability to help individuals around the globe through the provision of digital work.

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Chiquita and the Department of Justice

Authors: White, Heidi; Krehmeyer, Dean; Donaldson, Tom
Product Type: Cases
Source: Business Roundtable Institute for Corporate Ethics
Publication Year: 2012

[This document has not yet been rated] 957 views

When fresh produce giant Chiquita Brand International initially found itself seeking counsel from the US Department of Justice in matters of extortion and foreign-terrorist funding, the advice given was vague and inconclusive. In September 2003; however, the guidance was more straightforward, as US Attorney Roscoe Howard Jr., pointed out that Chiquita was not immune to criminal prosecution.

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In China, Human Costs Are Built Into an iPad

Authors: Duhigg, Charles; Barboza, David
Product Type: Magazine / Newspaper Articles
Source: The New York Times
Publication Year: 2012

[This document has not yet been rated] 1177 views

In the last decade, Apple has become one of the mightiest, richest and most successful companies in the world, in part by mastering global manufacturing. However, the workers assembling iPhones, iPads and other devices often labor in harsh conditions...

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Green-Tech: Bio-fuels High Growth Strategy

Authors: Berruti, Federico M.; Liu, Heng-Yih (Gordon)
Product Type: Cases
Source: Richard Ivey School of Business
Publication Year: 2012

[This document has not yet been rated] 936 views

Green-Tech, a Canadian company founded in 2006, was dedicated to developing, manufacturing and marketing portable and stationary systems for the production of bio-oils and bio-char from biomass residues and wastes. Although quite well-positioned and focused, Green-Tech has to deal with relationships with large companies such as Shell that in effect control a large and complete supply chain of oil-related business, as well as small firms and clients that are unable to manage their waste effectively...

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State of Green Business Report 2012

Author: Makower, Joel
Product Type: Policy and Issue Reports
Source: GreenBiz.com
Publication Year: 2012

[This document has not yet been rated] 882 views

This free, downloadable report measures 20 aspects of environmental performance, from carbon emissions to paper use and recycling, and attempts to answer the question, "Are we bringing a green economy into being?”

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ICTI CARE: Case for Change (A, B, C)

Authors: Brown, Dana; New, Steve
Product Type: Cases
Source: Oxford Said Business School Limited
Publication Year: 2012

[This document has not yet been rated] 308 views

This case examines the issues facing the International Confederation of Toy Industries in regard to its CARE initiative - the way in which it works with the toy supply chain to improve working conditions in manufacturing plants. The three part case is designed to allow students to explore issues of ethics, corporate social responsibility and supply chain management, and to examine the problems of implementing industry-level codes of conduct.

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